OCH CoverOn-Campus Hospitality

Highlights of the SEPTEMBER 2012 Issue

Johns Hopkins Adds Variety to Its Variety


Students everywhere have always wanted variety in their dining choices on campus, and college and university foodservice operations strive to meet those desires.

Dining Services at Johns Hopkins University (JHU) in Baltimore has always prided itself on offering that variety for students. But that did not stop students from becoming bored with the selections, including those at breakfast.

“We are really focusing on variety because our students told us very directly through our normal feedback mechanism that they were getting bored with our breakfast offerings,” said Dave Furhman, director of Dining Programs. “As I walk around our dining facilities, I look at our incredible variety. I mentioned that to the students, and we had a big 'Aha!' moment. We had an incredible variety, but it was the same variety each day. Now I understand and now it makes sense.”

Furhman worked with Aramark, the campus foodservice provider, to switch things around. “What we have really been focusing on is expanding our variety so it is not the same stuff every day, even if we have lots of different things,” he said. “We are doing different things on different days. That helps us get out of the monotony of that 'same variety' problem.”

Dining Services works on a four-week menu cycle in residential dining. “Within each of those four weeks, we are changing the variety every day,” he said. “You'll see the same thing on Tuesdays during week one and two, and you will see something different on weeks three and four. That way there is a little bit of repetition, but it is not the same stuff every Tuesday or every single day.” ...

Read more BREAKFAST ...

DAIRY: Teaming Up to Support Local Dairy


Several New England colleges and universities are supporting the region's dairy farms by partnering with a program called Keep Local Farms (KLF).

The KLF program from the New England Dairy and Food Council helps educate people about the value of local dairy farms, raises funds to support New England dairy farms and works to drive dairy sales.

“Keep Local Farms launched in September of 2009,” said Jenny Karl, director of communications with KLF. “The program was created out of a brainstorm of how we could empower students and consumers to support local dairy farmers. Our goals were No. 1, to educate people about dairy farms, the value of them which goes beyond just producing a wholesome product, but also keeping land open, providing a habitat for wildlife and supporting local businesses through buying food and equipment and paying for veterinary services. The first piece was education on the value that farmers bring.”

She continued, “The second piece was to give consumers something to do, like a call to action on what to buy, how to buy those local products that will support those local farmers. The third thing that the program aimed to do was actually raise funds that would go to dairy farmers in our region to, in some way, show financial support for dairy farmers.”

The program seemed like a natural fit for college and university foodservice operations. “One of our first college partners was Harvard, which started in October of 2009,” said Karl. “UVM (University of Vermont) was very quick to follow. The colleges were some of our first partners on board with the program.” ...

Read more DAIRY ...

C/STORES ON CAMPUS: The Galley: A Unique Store


The Galley convenience store at Penn State Erie, the Behrend College, is “very unique” — not because of the items in the store, but who owns it.

“In 2008-2009, the student body started a student facility fee,” said Michael Lindner, director of Housing and Food Services. “They decided that every student was going to pay $100 per semester to improve a certain aspect of campus that directly affects student life.”

Once the fund was established, students were surveyed to find out the top five things they would change on campus with this fund. “One of the items in the top three was a convenience store,” he said. “We had contemplated building one and finally one day they said, 'If we build the building, would you outfit, run the store and manage it for us?'”

Lindner was excited by the offer. “As you can imagine, a partnership like that is everybody's dream. We sat down with them and said, 'Yes, you build the facility and we would be proud and honored to manage the facility and to outfit the entire interior of the facility.'”

In exchange for the space, Food Services pays the fund back. “What the store does, since the student fee paid to build the space, is pay back a gross percentage of sales every year to the student facility fee,” he said. “They made the initial investment, and we will pay for the length of time we are in the space. The hope is that we will definitely pay back what they have invested, but that they will have a funding source in addition to just the student funding. They can then re-invest into other projects on campus.” ...


Read more C/STORES ON CAMPUS ...



  • EQUIPMENT — Texas A&M's Extreme Equipment Makeover
  • TRADE SHOWS — A Successful NACUFS Conference in Boston
    • Penn State Welcomes BK
    • Papa John's Opens at Ole Miss
    • University of South Florida (USF) Champions Sustainability
    • Sustainability Profile: Sacramento State University


  • Around The Campus —
    • David R. Prentkowski, 1957-2012
    • Sharon Coulson Retires
    • John Griffiths New Executive Chef at Washington University
    • University of West Florida (UWF) Opens “Portable” Restaurant
    • Jeanne Fry Promoted at University of Georgia (UGA)
    • Aramark's Jonathan Hall Competes in 2012 Olympics Games in London, England
    • University of Massachusetts Amherst's Dining Services Receives a Shine Award from the Canadian College and University Food Service Association (CCUFSA)
    • Chef Donald Miller, University of Notre Dame, honored by the American Culinary Federation (ACF)
    • Sage Dining Services Launches Employee Training Program for Eating Disorders
    • University of Texas at Tyler (UT-Tyler) Students Getting “The Know How” in Advertising Class
    • Cornell Earns Marine Stewardship Council's (MSC) Chain of Custody Certification
  • Eye on Industry —
    • Ray Fiutta New Executive Director at Alaska Seafood Marketing Institute (ASMI)
    • Aric Alibrio New CBORD Vice President of Sales
    • Icelandic Group Awarded Marine Stewardship Council (MSC) Certification
  • Mind Your Business —
    When you bring new student employees into your operation, how do you train them for the work they will be doing?
  • Corporate Chef Profile —
    University of Missouri — Eric Cartwright
  • Campuswares
  • The Back Page —
    Student Employment as an Educationally Purposeful Activity — Mark Hayes