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The Back Page
Employee
Retention
at Georgia Southern
BY KATIE MILLER
Georgia Southern University’s beautiful campus tany Parham, CDM,
draws you in at first glance with its old Southern CFPP, FMP, is also a
architecture and majestic oak trees dotting the graduate of Georgia Southern University, and while
landscape. The university has a strong established his- her hometown of Albany, Ga., is across the state, she
tory of pride and tradition with an intense belief in the said, “Georgia Southern and Statesboro have always
truth of one of these traditions: the water in beautiful felt like home to me, and I stayed because it is my
Eagle Creek holds magic. Eagle Dining Services (EDS) home. Georgia Southern was my first choice of colleges
has found the right mixture of that magic to make it to attend and I am a proud third-generation Georgia
the landing place for many Georgia Southern gradu- Southern graduate. My grandmother attended college
ates who choose to make Statesboro, Ga., and Georgia here when it was Georgia Teachers College, and I love
Southern home, even after they have diplomas in hand. knowing I’m walking in the same steps she did.”
EDS employs a little over 100 full-time staff
members, with roughly a third of those being Geor- The feelings and emotions that Brittany experiences
gia Southern graduates who hold leadership positions about Georgia Southern and Statesboro are not unusual;
within the department. Among those alumni, a variety They are what EDS believes contribute to the retention
of positions are occupied, starting from the top with and return rate of graduates who seek employment
Jeff Yawn, executive director of EDS. Jeff is from the within the university, specifically within EDS.
Statesboro area and chose Georgia Southern because
he wanted to remain close to home. After graduation, Georgia Southern has experienced a steady increase
he began his career away from Georgia Southern, but in enrollment over the past 10 years, which has helped
found himself back within EDS when an opportunity its recognition, and propel the university to a first school
presented itself to work at an on-campus retail loca- of choice. It is a fully accredited institution with a
tion. Since then, he has worked his way up through multitude of undergraduate and graduate degrees, and
the ranks of EDS to become the executive director of offers all the amenities and services of a larger school
the department. on a smaller campus. In 2014, the NCAA extended an
I asked Jeff why he thought EDS has such a high invitation to Georgia Southern to make the move from
retention rate of Georgia Southern graduates. “I be- the FCS [Football Championship Subdivision] Southern
lieve it’s because we as a community, both Georgia Conference to the FBS [Football Bowl Subdivision]
Southern and Statesboro, are so tight knit and mutu- Sun Belt Conference. The move brought with it added
ally connected to one another’s success. That creates national recognition, more opportunities to offer dif-
a strong bond for both sides, and has always helped ferent degree options and an increase in enrollment.
the students feel a part of the Statesboro community The resulting growth also produced more employment
while attending college here.” opportunities within EDS for both students and alumni.
Statesboro was founded in 1803 as a community It has been a win-win for the football program, the
surrounding and supporting the growth and harvest of university and Eagle Dining Services.
cotton. A little over 100 years later in 1906, Georgia
Southern was founded as the First District Agricultural Community, tradition and pride are all synony-
& Mechanical School. Through the years, the school mous in the South. Georgia Southern and Statesboro
has changed names, and on July 1, 1990, it became both know that living True Blue is the only way to be.
the fifth member of the University System of Georgia, Georgia Southern alumni who are EDS employees
becoming known as what it still is today — Georgia will proudly be the first to educate others in the value
Southern University. It’s the largest employer in States- and honor of becoming a part of Georgia Southern
boro, and Eagle Dining Services plays a broad role in again, both as a graduate and as a member of Eagle
that employment, with 408 student workers and 587 Dining Services. Georgia Southern University is an
total employees. extraordinary institution, and Eagle Dining Services
Eagle Dining Services Nutritional Coordinator Brit- continues to build upon that solid foundation. —OCH
Katie Miller is marketing manager with Auxiliary
Services at Georgia Southern University in Statesboro.
30 | OCTOBER 2016 ON-CAMPUS HOSPITALITY