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Navy Lodges Recognized for Outstanding Service

he Navy Lodge Program announced service, including guest rela-
Tits 2016 award winners during its an- tions and building and room
nual worldwide Training and Strategy cleanliness. The Grand Winner
Workshop in May. The awards highlight is Navy Lodge Sasebo, Japan.
outstanding guest service in a variety of Navy Lodge Everett, Wash.,
facets of the Navy Lodge. won in the medium category,
“The Navy Exchange Service Com- while Navy Lodge Monterey,
mand’s (NEXCOM) Navy Lodge Program Calif., won in the large cat-
is an important quality-of-life benefit; one egory.
we are proud to deliver to our deserv- The PCS Award for the
ing sailors and their families,” said Rear Navy Lodge with the great-
est increase in room
nights was Navy Lodge
Little Creek-Fort Story,
Va. Navy Lodge Ever-
ett, Wash., received the
PCS Award for the Navy From left, Robert J. Bianchi, CEO, NEXCOM, pres-
Lodge with the greatest ents the Military Hospitality Training Excellence Gold
percentage increase in Award to Ana Herrera-Ruiz, general manager, and Ni-
PCS rooms. cole Nnoke, assistant general manager, Navy Lodge
Elena Knudson, gen- Bethesda.
eral manager, Navy Lodge
Naples, Italy, was named Navy Lodge Also given out at the workshop were
General Manager of the Year. Rahel awards from The American Hotel and
Menghestab, Navy Lodge Bethesda, Lodging Association Educational Institute
Md., was named the Navy Lodge As- (AHLEI). These awards are made annu-
sociate of the Year. The Marketer of ally to hotels throughout the world that
the Year Award, given to the general meet certain standards and requirements.
manager who promoted their Navy For 2016, Navy Lodge Guantanamo Bay,
Lodge through innovative, unique Cuba, received AHLEI’s highest award,
Bianchi presents the Military Hospitality Train- and refreshing tools and tactics, was the Meritorious Award. Navy Lodge
ing Excellence Meritorious Award to Joycelyn given to Lisa Wooten, Navy Lodge Bethesda, Md., was the winner of the
Connage-Johnson, general manager of Navy Memphis, Tenn. Gold Pineapple Award.
Lodge Guantanamo Bay.

Adm. Robert J. Bianchi, SC, USN (Ret.),
NEXCOM chief executive officer. “Our Williams Named New DLA Director
Navy Lodge teams have provided excep-
tional professional service and displayed n May 1, 2017, the U.S. Senate confirmed Army Maj.
true leadership by building connections, OGen. Darrell K. Williams for appointment to the rank
trust and making our Navy community of lieutenant general and to his next assignment as director
better. They have all been able to achieve of the Defense Logistics Agency (DLA). He replaced Air
success by finding creative solutions and Force Lt. Gen. Andy Busch, who retired on May 4.
delivering outstanding hospitality to our Prior to this position, Williams served as the commanding
country’s heroes. Bravo Zulu to all our general of U.S. Army Combined Arms Support Command/
winners for a job very well done!” Sustainment Center of Excellence (CASCOM) at Fort Lee,
The Edward E. Carlson Award is given Va. CASCOM is a subordinate command of the Training
each year to the Navy Lodge that is rated and Doctrine Command and is a major training center for Williams
the highest in guest and associate sat- the Army’s logisticians.
isfaction, operations, quality assurance This is the second time Williams has been assigned to DLA. From September
assessment and financial performance. 2010 to July 2012, he served as the commander of DLA Land and Maritime
The Navy Lodge of the Year for 2016 in Columbus, Ohio.
is Navy Lodge Guantanamo Bay, Cuba. His prior assignments include deputy chief of staff for the U.S. Army Mate-
Navy Lodge Whidbey Island, Wash., is riel Command at Redstone Arsenal, Ala.; director of logistics for Engineering
the winner in the medium category, while and Security Assistance, at Headquarters, U.S. Pacific Command in Hawaii;
Navy Lodge San Diego won for the large executive officer to the Army Deputy Chief of Staff, Washington, D.C.; brigade
category. commander, 3d Sustainment Brigade at Fort Stewart, Georgia; and deputy
Hospitality Awards were presented to commander, Coalition Forces Land Component Command at Camp Arifjan,
the Navy Lodges that rated the highest Kuwait, during Operations Enduring Freedom and Iraqi Freedom.
by guests in a variety of areas of guest

4 MILITARY CLUB & HOSPITALITY | AUGUST 2017