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NRA MILITARY TRAINING




          goes beyond the conventional and better competes against   schedules, the dining facility has a 24-hour grab-and-go sec-
          alternatives.                                       tion, as well as the added convenience of midnight meals
             Customers get an array of choices spread over five spe-  accommodating personnel on a late-night schedule to give
          cialty stations: one for salads, soups and fruit; a second   this group a better alternative to sandwiches or prepared items.
          with pizza and sandwiches; the third “Hot off the Grill;”   In all, the floor plan was organized in a four-step logi-
          the fourth with Mongolian, pasta and vegetables; and the   cal sequence from delivery through dining room. Supplies
          fifth for a Chipotle-style serving station.         arriving at the loading dock flowed into coolers, freezers
             Specialty days add further excitement to the menu,   and dry storage that provided easy access from the kitchen/
          including surf and turf on Sunday and healthy Wednesday   preparation area before reaching the serving and dining area.
          for fish and seafood.                                  There were also plans for a training lab/test kitchen fur-
             Additional serving stations have ice cream and smoothies.  nished with its own equipment to keep from disrupting regular
             Recognizing that personnel on base follow irregular work   meal production, a classroom and a taste-test area. Training
                                                                                would be available two days per week
                                                                                with Tuesday and Thursday set aside
                                                                                for culinary lab days to improve skills.
                                                                                   Above the main floor was an
                                                                                upstairs dining area, or balcony,
                                                                                equipped with high-top tables, meet-
                                                                                ing rooms and restrooms. It looks
                                                                                down onto the first-floor dining area
                                                                                and is conceived as a bright environ-
                                                                                ment with a view outside through
                                                                                a wall of floor-to-ceiling windows.
                                                                                   It would be used to manage over-
                                                                                flow from the first floor, but also for
                                                                                VIPs to access its meeting rooms.
                                                                                   “There’s a lot of innovation going
                                                                                on,” a team member said.
                                                                                   Plans for the dining facility cen-
                                                                                tered on a five-station food court
                                                                                layout: salads, fruit, smoothies and
                                                                                soups made up one station; hot off
                                                                                the grill, a second; pizza and sand-
                                                                                wiches, a third; the fourth featured
                                                                                Mongolian, rice and pasta; and the
                                                                                fifth was for specialty items.
                                                                                   The kitchen equipment to be
                                                                                used and its placement were care-
                                                                                fully mapped out into three complete
                                                                                and versatile stations. On the wish
                                                                                list were four ovens, multiple steam
                                                                                jackets, tilt skillets, fryers, a dry-stor-
                                                                                age area, two freezers, a cooler and
                                                                                a blast chiller to help cut down on
                                                                                foodborne illness.
                                                                                   Accommodating the digital age,
                                                                                the dining facility is equipped with
                                                                                Wi-Fi internet access, letting customers
                                                                                instantly share their experience with
                                                                                friends. It also becomes a channel for
                                                                                the dining facility to receive customer
                                                                                feedback. In response to a judge’s panel
                                                                                question from Glenn Brady, Silver
                                                                                Gulch Brewery, the team planned to
                                                                                receive feedback that customers type
                                                                                into iPads and send by email, as well
                                                                                as interactive customer evaluations.
                                                                                                           —GFS
          28   GOVERNMENT FOOD SERVICE • JULY 2017
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