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          FUTURE






           FORWARD








                                                           BY STEVE CASAD


            n preparation for the end of my career,  and a solution to something that is
          Ithe ironic focus is solely on the future.  inevitable. Four years ago we decided
          Future focus ensures success. This applies  to develop a vision. This included
          relatively to individuals and organizations  retooling roles, developing new areas
          alike. My last several years have had a  and focusing on the growth of our
          more pronounced focus on the future as  leaders. The path has been laid and
          we prepare as an organization for my  walking that path has involved emotions,  They take the direction of change to a
          departure and the successful internal  success and failure. This is the nature  collaborative reality that pales the initial
          succession of our leadership.     of change, but it has been our forward  vision. Only through individuals does an
             The efforts made started with a criti-  vision that has maintained our direction  organization realize tremendous returns,
          cal focus on the folly of assumed suc-  and acted as our true north. This was a  and only through the alignment of lead-
          cession. We saw in multiple areas that  collaborative effort resulting in the par-  ers towards the organization’s success do
          the celebration of a leader’s retirement  ticipation of the entire team. Through this  these returns realize themselves.
          was soon followed by the internal dis-  team perspective we have held three cross   I now see individual leaders and our
          sent and disappointment when external  trainings, reorganized our infrastructure,  organization standing ready to take on
          candidates arrived to take the helm vs.  and I hope to have prepared the next  monumental challenges. We first start
          internal candidates being prepared to take  leaders to fill my role. All of this has  with my succession and departure. We
          the lead. My own beginning 10 years ago  tremendous organizational impact, but  then see a boom of building, which will
          occurred under similar circumstances.  it chiefly highlights the importance of  add over 7,000 additional residents and
          The challenge of any leader is then to  individuals being future forward.  customers. Those new builds will add
          motivate your team toward success, de-  Individuals make up the ranks of any  further operations to our umbrella of ser-
          spite the environment you step into. We  organization, and I see success in those  vices. The team will need to understand
          knew that we needed to not step into a  that unabashedly realize that we are all  that bigger is not always better. I look
          similar situation with my departure, which  endeavoring on a mission that is not to-  to my team to achieve success through
          required a careful look at the path toward  morrow, next week or even next year.  the collective self-discipline and innova-
          internal growth and our future success.  Individual success is shared by those  tion required to answer the organization’s
             Organizationally this forward thinking  who realize that you must plan for and  needs and high standards. The future will
          is necessary. The future is an amorphous  prepare oneself for what is out of view  continue to take shape, and that path will
          subject that, typically, only takes shape  and over the horizon. Thinking years in  continue to change.
          shortly before it happens. The need for an  advance, people can set themselves down   I prepare to step away and I am hum-
          organization to realize a strategic direc-  a path of relationship building and skill  bled by the success of my team. It has been
          tion helps ensure continuity of offerings,  development to truly prepare for what  a lifetime of work and still so incredible
          stability for teams and greater success in  may lay ahead.           that I see a future of success beyond my
          any given measurement. Our team has   In reflecting on my entry into a new  own term. It is a future that I will not
          always looked for the strategy associ-  organization, a leader knows the potential  witness, but I am so very confident it
          ated with new operations, renovations  paths towards the organizational success.  will be successful because of the team I
          and service offerings. It has been very  However, they wait to identify those indi-  have been blessed to work with for these
          different to focus solely on the organi-  viduals who are forward thinking leaders.  last 10 years.   —OCH
          zational structure of our program. The  These individuals see the vision and help
          succession planning allowed for strategy  bring their skill set to achieving that vi-  Steve Casad will be retiring as the
          and introspection. The organization ben-  sion. This leads to their growth and the  director of Dining at the University of
          efited from this need to justify a direction  collective success of an organization.  California – San Diego in June.


          22   |  APRIL 2017                                                               ON-CAMPUS HOSPITALITY
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