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They help to work with cur-
            rent trainees. “Last summer
            we had the first two interns,”
            he said. “Once they completed
            the internships, we hired them
            full-time. One of the employ-
            ees who we hired on is actually
            a full-time hourly employee
            with benefits at the Teachers
            Café. She helps as a bridge
            between those students who
            are impacted by several other
            disabilities, and our supervi-                               said. “We do an extensive survey each fall, which
            sory staff. It helps the students                            helps us identify what those trends and preferences
            understand that they can trust                               are within our current academic population and
            the employees and our supervi-                               community. We also base those menu trends on
            sors, and that they are in good                              seasonality as well. We will change that menu peri-
            hands and we will take care of                               odically throughout each semester as the seasonal
            them and help guide them through their learning experience.”  ingredients become available; or if we are seeing a decline
               While the partnership has helped the trainees grow, Ryan   in certain products, we’ll change that menu mix accordingly,
            Jones, resident district manager with Aramark, said that the   while hitting the student preference and faculty/staff needs.”
            trainees have helped the location do the same. “Our customers   A very popular addition to Teachers Café is a partner-
            really do like the café, not only for the food options in there,   ship with Servatii, a legendary Cincinnati-based bakery with
            but they also enjoy interacting with the co-workers — espe-  numerous locations throughout the city. “It is well-received
            cially all of our special needs interns. The customers have   from our community and clientele here versus a more generic
            really driven toward making sure that location is successful,   program,” said Jones. “That was a big win. We rolled it out
            and they continue to bring their business there.”   campuswide this past year, but it all started at the Teachers
               Customers can find a variety of grab ’n go items in the   Café, which is where we saw the success from that program
            café. “Working with the college and their needs, grab ’n go   and those products, which gave us the direction to launch that
            seemed to be a good fit for the building traffic we were expect-  campaign campuswide.”
            ing and the needs of the community,” said Wahlke. “There is   Also available in the café is an item that was the start of
            also coffee, as well, to support them. It was a good fit with   the collaboration between Dining and the Advancement and
            the production space available and the needs of the students.”  Transition Services Program: dog biscuits. “Two years ago,
               “We offer an array of both sandwiches and salads that fit   they approached Cameron about producing [the program’s]
            within our meal-plan program,” said Jones. “They are utiliz-  dog biscuits within one of our ovens,” he said. “Basically,
            ing meal exchange at several locations, in addition to the   they take the spent grain from a local brewery and they turn it
            Teachers Café, that includes salads, sandwiches, side items   into dog biscuits and sell them for fundraising purposes. That
            like fruit cups, seasonal items like coleslaw and potato salad.   is how our whole relationship started. They continue to sell
            We do protein-focused offerings, such as cheese and salami   and currently offer those biscuits in that location. It is a huge
            or pepperoni; things that are carb-friendly.”       success story for them and they receive a lot of recognition
               A number of factors went into the choice of menu items.   for them as well for that effort.”
            “Our menu development with our grab ’n go program aligned                                       —OCH
            with regional trends and consumer preferences on campus,” he


            ON-CAMPUS HOSPITALITY                                                                     MAY 2017  |   11
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