Page 8 - mch1018_Magazine

INNKEEPER AWARDS

Incirlik, Dover Take Top Air Force Honors

he Air Force recently announced winners of the 2018
TInnkeeper Awards for best lodging operations across the
service. The award, managed by the lodging division of the
Air Force Services Activity (AFSVA), recognizes inns that
provide the best hotel-type lodging and customer service to
Air Force travelers.
This year’s winners are:
• Large category: Incirlik AB, Turkey, U.S. Air Forces in
Europe − Air Forces Africa.
• Small category: Dover AFB, Del., Air Mobility Command
“We are proud to recognize these teams for their dedication Wing Commander Col. Britt Hurst, USAF, congratulates Nazan Ogru, Hodja Inn
and direct impact to mission accomplishment. They ensure our quality assurance trainer, on her nomination for the 2018 Air Force Innkeeper
airmen are ready and able to perform their mission whenever Travelers’ Award. (U.S. Air Force photo by Staff Sgt. Rebeccah Woodrow, USAF)
and wherever they are called to duty,” said Col. Donna Turner,
USAF, AFSVA commander. rooms or less.
The Air Force Innkeeper award program began in 1981; Each major command nominates a lodging operation to
since 1984, it has been divided into two categories: large, for represent the command in the service-wide competition. The
inns with 286 rooms or more; and small, for inns with 285 four operations with the highest standards in each category
receive on-site evaluations by AFSVA lodging experts. Winners
are determined by customer service, housekeeping, financial
Eagle’s Rest Star Performers status and management criteria.
In addition to the Innkeeper Award, the evaluation team
selects an individual nominee from each installation to be
The evaluation team also recognized the following individuals considered for the Innkeeper Travelers’ Award. Nominees
and teams as Star Performers: demonstrate the highest standards or professionalism, attitude,
Henry Daniels (Materials Handler) customer service and overall knowledge of the inn.
Starlet Harden (Guest Services Representative) “We wouldn’t be able to accomplish our mission without
Teresita Perez-Davis (Accounting Technician) the professionalism and dedication of the lodging staff,” said
Dannie Powell (Supply Technician) Tony Cambron, Air Force Lodging chief. “These teams ensure
Salvatore Rizzo (Guest Services Manager) airmen and their families experience exceptional service at
Francisca Studdard (Lead Guest Services Representative) our lodging facilities.”
Master Sgt. Elias Tekelehaimanot, USAF (Operations Manager) This year’s individual Travelers’ Award nominees are: Martha
Julia Voyiatzidakis (Guest Services Representative) Hosterman, Dover AFB; Nazan Ogru, Incirlik AB; Airman
1st Class Alexa Moulton, Hurlburt Field, Fla.; Neda Hilmo,
Rauchelle Watson (Lodging Manager) Kadena AB, Japan; Reginald Sanders, MacDill AFB, Fla.; Staff
Housekeeping Team Sgt. Gabriel Castillo, Luke AFB, Ariz.; Tomohisa Taneichi,
Maintenance Team Misawa AB, Japan; and Michelle Jones, Patrick AFB, Fla.

Marti Hosterman, 436th FSS lodging custodial worker su- WINNING INNS
pervisor, was named as Dover AFB nominee for the Innkeeper With 410 rooms across six facilities, the Hodja Inn at
Travelers’ Award. As supervisor of 18 personnel, Hosterman Incirlik AB boasts 24-hour fitness center access, business
said, “Camaraderie among our staff is important to us, as well services, Internet connections and lobby computer availability,
as cleanliness of the facility.” and is located across the street from the miniature golf course,
bowling center and the base pool. With rates ranging from $44
to $69 per night, with a $10 pet fee, the Inn turned
in more than $5.9 million in revenue in fiscal 2017.
Lodging Manager Elmer P. Little calls it “a unique
military lodging operation with a proud history,” and
this is not the first time it has received the Air Force
Innkeeper Award. It was also honored with the trophy
in 2004 and again in 2006.
“I am incredibly proud of our 39th FSS lodging
team for their hard work and dedication providing
outstanding service to our guests,” said Maj. Marjorie
Molloy, USAF, 39th FSS commander. “Our facilities
aren’t unique, but what sets them apart is the obvious
care and attention to detail paid by the staff. From
Col. Britt Hurst, USAF, 39th Air Base Wing commander, congratulates the 39th Force Support sparkling clean rooms, to the beautiful roses planted
Squadron lodging team for winning the 2018 Air Force Innkeeper Award (large category) for lodg-
ing operations at Incirlik AB, Turkey. (U.S. Air Force photo by Staff Sgt. Rebeccah Woodrow, USAF) and nurtured around the grounds, you can tell the

8 MILITARY CLUB & HOSPITALITY | OCTOBER 2018