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Culinary Trends



          Bob Jones



          University



          Finds Success




          with Tacos and Crepes






            ob Jones University (BJU) Dining
            in Greenville, S.C., operated by Ara-
          Bmark, is always paying attention to
          local food trends and surveying students
          to find items that they will love and that
          will keep them on campus.                                             were able to create a restaurant quality,
             “We are constantly soliciting feed-                                quick-service street taco concept with a
          back from our students, from our campus                               food truck feel right on campus,” said
          community to ensure that our program                                  BJU Dining General Manager Brent
          is moving in the direction that we want                               Wustman. “Esteban’s is the result of
          it, to be able to meet their wants and                                our desire to feature a new dining loca-
          needs,” said Faren Alston, senior dis-                                tion that was not a national franchise.”
          trict marketing manager. “We surveyed                                    BJU students had expressed an in-
          specifically about what additional food                               terest in having a Latin retail food op-
          concepts they would like to see on cam-                               tion available, so BJU partnered with
          pus; but we have metrics and mediums                                  Aramark to develop a concept that was
          in place so that, from the slightest thing                            distinctive and innovative with an em-
          in our dining hall, they are able to fill out a quick survey so   phasis on quality, freshness and affordability. Ralph Macrina,
          that they are able to give us that feedback right on the spot.   executive chef, developed a menu that meets all three criteria.
          This is in addition to annual surveys that we do to formulate   “Feedback has been great and customer engagement has
          those action plans to ensure that our dining program is on the   truly been excellent,” said Roy Hulehan, director of retail
          pulse of what the campus community wants.”          operations. “We are so pleased.”
             Keeping an eye on the local culinary scene and bringing   In addition to street tacos, Dining has also created a des-
          what is popular onto campus is a convenience for the students.   tination on the opposite end of campus with an extensive
          “Greenville has a very rich culinary scene, so being able to   crepe menu at Cuppa Jones Express. The venue previously
          look and see what is going on in town and being able to bring   only served hot and cold blended coffee beverages and other
          that on campus — to ensure that the students can find the   typical coffee house items. In an effort to create a true café
          value and convenience to stay on campus because they are   destination on campus, a sweet and savory crepe menu was
          seeing a lot of those new innovative culinary trends they are   introduced at the beginning of the fall semester.
          seeing in town right there on campus where they are every   Crepes are extremely popular in the Greenville area, so
          day — it definitely provides extra value to their meal plan.”  Dining created its own rendition, and it has been very well
             Based on its observations, Dining recently introduced two   received. Guests are able to enjoy a variety of options includ-
          new concepts that have been well received by the campus   ing the savory B.E.L.T. crepe, which offers smoky bacon, a
          community. The university introduced Esteban’s, a street tacos   sunny-side egg, crisp lettuce and heirloom tomatoes, or a
          concept in The Den food court and also added a delectable menu   Sweet Peach crepe featuring local South Carolina peaches.
          of sweet and savory crepe options to Cuppa Jones Express, a   The menu features a variety of local ingredients includ-
          coffee house located on campus near the library.    ing pork from Greenbrier Farms in Easley, S.C., honey from
             Esteban’s, named after the Spanish translation of University   Henderson, N.C., and salmon and bacon that is scratch-cured.
          President Steve Pettit’s first name, features high-quality, authentic   Macrina developed menus for both concepts — even the
          menu ingredients including scratch-made chorizo, marinated   blend for the chorizo. “Over the summer, we did a lot of testing
          flank steak, and chicken that has been smoked for 24 hours.   and sampling with specific administration from the school,
          These meats are then placed in a fluffy flour tortilla and are   with students,” said Alston. “We finally came up with a recipe
          topped with the fresh corn salsas, black beans and kale slaw.  that seemed to please everyone. Bob Jones does a really good
             “After surveying the campus community and researching   job of curing their own meats, smoking their own meats and
          a number of taco concepts in the greater Greenville area, we   doing their sausages when they are able.”    —OCH


          16   |  APRIL 2017                                                               ON-CAMPUS HOSPITALITY
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