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UConn Adds New Retail Operations Area Manager

niversity of Connecticut (UConn) Cusson has already started meeting
UDining Services in Storrs has ap- Waterbury students, residents, business
pointed Elaine Cusson as retail operations owners and others in her trips to check
area manager, a role in which she will on the new location, which will be oper-
run its new Starbucks, a licensed store ated by UConn Dining Services under
at UConn Waterbury. a license with Starbucks.
Cusson has experience in both the “We’re very excited that Elaine is tak-
quick-service industry and fast-casual ing on this important role and we know
dining, making her skills an ideal fit it’ll be a successful operation with her
for the Starbucks location that opens in leadership and experience,” said Scott
late autumn in the Rectory Building, an Hauver, UConn’s assistant director for
annex of the UConn Waterbury campus retail operations in the Department of
building. Dining Services.
Her previous experience includes She said she looks forward to working
running six Dunkin’ Donuts locations with her team at Starbucks to provide
as a district manager for the franchisee, a welcoming, friendly experience for
generating $6.5 million in yearly revenue patrons with the highest quality in food,
in Boston’s Logan International Airport. beverages and customer service.
She previously managed three locations “Nothing is more satisfying to me
of a Boston-area Irish pub, including than going home at the end of a shift and
one in the heart of tourist-heavy down- knowing my work made someone else’s
town Salem, Mass. She was a front-of- life better that day,” she said. “We’re in a
house manager at Outback Steakhouse great location in the midst of downtown,
in Peabody, Mass., working her way up and I am very excited for the store to
over time from dishwasher, shortly after become part of the community.”
moving to the United States from Brazil
when she was 19.

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