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ALL-SERVICES LODGING REPORT

of service on new Group Booking functionality in Defense Significant efforts are devoted to the evaluation of the
Travel System (DTS). lodging program inventory for Navy Gateway Inns and Suites.
NLP Professional Development 2018 will be another active The goal is to eliminate all excess inventories to the adequate
year for NLP training. The Supervisory Skills Course will levels to support the official TDY priority-one requirements.
become a fully integrated and active part of our supervisor The “Right Size” efforts will lead us to the “right” invest-
development training and the new Navy Getaways housekeep- ments at the “right” installations for the “right” customers.
ing initiative will continue to expand to additional properties
during the year. We’ll also be maintaining all existing train-
ing and certification efforts … and performing our normal MCH: Anything we haven’t asked that you would like to add?
ongoing reviews to look at all our training materials to make
sure they are relevant and focused on areas of need that will Davis: The NLP team is “focused!” Each day, I am amazed
benefit staff development. at our output and the ability to zero in on the priority of
As mentioned before, this is part of our continuous review the moment, all while managing deliverables that exceed all
process to ensure we are listening to our staff and providing expectations. The “will” within our team makes for a truly
the information and training they need to succeed, while taking special organization to be a part of and an absolute honor
advantage of the technology available to make the process as for anyone with the privilege to sit in my position. From the
stress-free as possible. We will continue to review our current Warrior Games to our Camp Host, fun vacations and every
online and classroom training offerings and scheduling with NGIS guest room and Best Bed in between; the NLP truly
an eye toward ensuring what we provide is both realistic and lives to support the military and DoD community.
specific to what and how we need to operate to position our And, I’d like to take a moment and thank all our NLP staff
staff to accomplish our mission for the Navy – to provide qual- in NGIS, NG and Fisher House for what they do every day and
ity, affordable hospitality lodging services, which contribute their commitment to making a difference. Everything we do
to mission accomplishment and quality of life, for a mobile is geared to providing our guests with the best stay possible,
defense community. whether it is for official travel or well-deserved recreational
Navy Getaways Headquarters’ grants provided a program- time. And that brings us to how much we — NLP — appreci-
wide upgrade for beds and mattresses to all Navy Getaways ate those we serve. It’s a reward within itself when we hear
vacation rentals. This will target our efforts toward creating we’ve made someone’s stay special through an act of kindness
a comfortable and memorable experience while on vacation. or because the service exceeded their expectations. We take
Also, we are finalizing a template for a guest directory for that responsibility very seriously. We love what we do and
Vacation Rentals and signage replacement at some RV parks. hope it shows! Heroes Stay With Us! —MCH

OCTOBER 2017 | MILITARY CLUB & HOSPITALITY 15