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ALL-SERVICES LODGING REPORT

ENHANCING THE LIVES OF MARINES AND

FAMILIES THROUGH MCCS LODGING PROGRAMS

MCH: What would you consider to be the Marine Corps Military Club & Hospitality
lodging highlights of fiscal 2018? Were any new initiatives spoke with Marine Corps
started or current programs expanded?
Lodging Program Man-
ager Mike Barber about
Barber: 2018 has been a superb year for the Marine Corps
NAF Lodging programs! Service levels continue to improve the years 2018 and 2019
and are at an all-time high. MCCS TLFs outpace our com- for the Marine Corps NAF
petitors in occupancy market penetration on a regular basis Lodging Programs.
in most markets in which we operate.
Lastly, and perhaps most importantly, the dividend MCCS
Lodging provides to Morale, Welfare and Recreation (MWR) that underpin successful hospitality-
to enhance the lives of Marines and their families has never based businesses. Barber
been stronger. Among the list of achieving activi-
The Marine Corps Recreational Lodging program oper- ties were 12 lodging activities, 17 clubs and 20 restaurants
ates in some of the most picturesque locations in the world and snack bars. OO-RAH!!
— on the breathtaking beaches of Southern California, amid
the stunning landscapes of North Carolina and the beautiful
island settings on the Kaneohe Bay peninsula of Oahu, Hawaii, MCH: Are there any Marine Corps TLF or recreational
and in the serene San Bernardino mountains of California. lodging facilities planned to be opened in the next year?
All are available for authorized patrons to make memories
to last a lifetime. Barber: There are currently two new Inns of the Corps
Of course, we would not overlook an opportunity to high- construction projects underway and one Recreational Lodge
light our “2018 Food & Hospitality Excellence Award” recipi- project in development.
ents! This year, we were honored to recognize 49 activities A new 72-room facility is scheduled to begin construction
aboard 14 installations (see page 10). This award program in the fourth quarter of 2018 at MCAGCC Twentynine Palms.
has flourished since its inception in 2000. Each year, we see It will augment the 35 existing guest rooms.
increased participation and a higher level of performance A new 35-guest-room facility at Camp Hansen, Okinawa, is
and achievement. scheduled to open in the second quarter of 2019. It will replace
The Food & Hospitality Excellence Awards recognize res- an older facility and add needed inventory to the base. Both
taurant and hospitality activities that exceed the highest level TLFs will feature the new Inns of the Corps Design Standards.
of operational excellence and service. The program allows any 2019 will be a busy year for renovations and facility re-
club, restaurant, snack bar or lodging facility, regardless of size freshes, as we continue to deliver on our Brand Promise of
or location, to measure its results against best-in-class criteria “Clean Crisp Comfort.”
Inns of the Corps Hawaii has recently com-
pleted renovation of its lobby, and is currently
working on the renovation and refresh of the
guest rooms. They are scheduled for completion
in the fourth quarter of 2019.
Three more Inns of the Corps facilities are
scheduled for renovations and refreshes in 2019.
In addition to guest room refreshes at the three
TLFs, two of the facilities will renovate their lob-
bies and expand the “Eat Work Relax” breakfast
areas. All of the renovations and refreshes will
incorporate the newest update to the Inns of the
Corps design, color palettes and furnishings.
All Inns of the Corps TLFs incorporate the
The “Osprey,” one of several styles of bungalows, lodges, cabanas and RV areas new design guidelines that emphasize the program’s
available at the Onslow Beach Resort aboard Camp Lejeune, N.C. Onslow Beach “Clean Crisp Comfort” brand promise. The new
received an Honorable Mention in the Marine Corps 2018 Food & Hospitality design feature for the guest reception, the individual
Award program. Damage caused by Hurricane Florence has forced cancellation “pods,” creates a more personal and comfortable
of all reservations to facilities at the resort until the end of this year. service environment for our guests.

16 MILITARY CLUB & HOSPITALITY | OCTOBER 2018