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ALL-SERVICES LODGING REPORTVICES LODGING REPORT
ALL-SER

ARMY LODGING LOOKS TO THE FUTURE

Military Club & Hospitality
MCH: What would you consider the Army Lodging
highlights of fiscal 2018? spoke with IMCOM Hos-
pitality and AFRC Op-
Jannsen: In fiscal 2018, Army Lodging rolled out the Ameri- erations Manager Marc
can Hotel and Lodging Educational Institute (AHLEI) training Jannsen about the state
and certification programs enterprise-wide. Training is on of Army Lodging.
track to have all Army Lodging locations certified as Certified
Guest Services Properties in fiscal 2019.
Army Lodging has completed a redesigned, standardized ing date is September 2019. And that
guestroom package, in two color schemes, which will provide completes Army Lodging expansion
a more consistent, updated guestroom experience. The pack- projects there. Jannsen
age includes furniture, wall coverings, window coverings, art
work, lighting and carpeting.
A comprehensive standard ordering guide revision is in MCH: What additional projects are planned for the com-
development for all Army Lodging facilities in order to provide ing year, or the near future? What facility renovations or
consistency across all 18 Army Lodging locations. upgrades are on the drawing board? What’s the budget
The Army Lodging Recognition Program, which re-started for those?
in fiscal 2017, continues to energize pride in operations and
customer service. All very deserving winners were announced Jannsen: The following projects are planned for the com-
in the June 2018 issue of Military Club & Hospitality. ing year:
• USAG Humphreys, Korea: fiscal 2019, $5 million, me-
chanical renovation of tower A HVAC.
• Camp Walker, Korea: changed from a restoration to a
new build based on replacement cost factors. Completion
dates and associated cost are not yet available.
• USAG Bavaria, Garmisch, Germany: fiscal 2019, $7.1
million, modernization is currently in design and moving
forward.
• USAG Rheinland-Pfalz, Baumholder, Germany: fiscal
2020, $22 million (est.), proposed construction of new lodg-
ing facility.
Grafenwoehr, Germany, was 2017 Army Lodging
Operation of the Year in the Medium category.
MCH: What new organizational, training or promotional
plans are in the works?

MCH: Last year, you mentioned several developments that Jannsen: All fiscal 2019 CPMC projects related to guest-
were underway or about to begin. Was the comprehensive rooms will be completed utilizing the new modern and fresh
revision of standards for operations, services and facilities design package mentioned previously.
completed? —MCH

Jannsen: Army Lodging is continuing to work through a
comprehensive revision of standards for operations, services
and facilities, as well as associated checklists and SOPs. The
Army Lodging Staffing Guides are also undergoing a com-
plete review.

MCH: Did the Camp Humphreys, South Korea, Army
Lodging third tower open on schedule?
Jannsen: The schedule for the opening of the third wing Ansbach, Germany, was 2017 Army Lodging Opera-
of USAG Humphreys Army Lodging has been delayed due tion of the Year in the Small category. (For other
to the needs of the overall United States Forces, Korea Trans- winners, see Military Club & Hospitality, June 2018.)
formation and Restationing Plan. The current projected open-

14 MILITARY CLUB & HOSPITALITY | OCTOBER 2018